Privacy Policy of Call Recorder App

Last Revised: 10 November, 2023

This Privacy Policy describes the policies of Call Recorder App, owned by Nassim Bouali (collectively referred to as "we," "us," or "Call Recorder App") regarding the information we collect or receive about our customers. It is applicable to the https://recorderly.app/ website and other interactive features, applications, services, or downloads that are operated by Call Recorder App and which are available through the websites produced and maintained by us ("Website"). We have established this security and privacy policy ("Privacy Policy") to let you know the kinds of personal information we may gather, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Along with the personal information which we gather or which you provide to us, this Privacy Policy describes our policy regarding files which you upload to or store on our servers ("Customer Data").

When you provide personal information and/or Customer Data, you are consenting to the manner in which Call Recorder App, owned by Nassim Bouali, will collect, use, disclose, and otherwise manage your personal information and Customer Data, as set out in this Privacy Policy.


Third-Party Service Providers


We may use the services of third-party providers to enhance the functionality and features of Call Recorder App. These third-party providers may collect and process personal information on our behalf. The following is a list of third-party service providers we may use, along with their locations and links to their respective Privacy Policies:


Name Services Location Privacy Policy
DigitalOcean, LLC Cloud storage provider U.S.A. DigitalOcean Privacy Policy
Apple Inc. Cloud storage provider (for iOS devices) U.S.A. Apple Privacy Policy
Firebase (Google LLC) Data storage, user authentication, analytics, and marketing service provider U.S.A. Google Privacy Policy
Firebase Privacy Policy
Twilio Inc. Cloud communications service provider U.S.A. Twilio Privacy Policy

If you do not agree to the terms of this Privacy Policy, please do not use the Website, software, or any of our mobile applications. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at [email protected].


What information about me is collected and stored?


One of the basic principles we’ve tried to follow in designing this Website is that we ask for only the information we need to provide the service you’ve requested. As a result, what information we collect and store depends almost entirely on how you choose to make use of our Website and our services. In addition to information which you explicitly and knowingly provide, some information is collected incidentally such as:


How do we use the information we collect?


We may use your information to provide you with important information about the product or service that you are using, including critical updates and notifications. In general, we do not use your information beyond the purpose for which you provided it to us. For example, if you ask us a question by email, or subscribe to a mailing list, we will not send you product announcements or other promotional communications in response (unless that is what you requested). We do not sell, barter, or rent your personal information.

We do use your information internally to understand how people use our website, services, and software and to make improvements.

In the event we wish to publicly post any of your personal information on a Website (as, for instance, a letter), we will contact you with details and ask for your express permission to publish that information and will not publish without your express permission.

If you have subscribed to any of our newsletters, you may unsubscribe at any time by following the instructions located within each newsletter and on our website, or by contacting us. We gather general non-specific statistics about Customer Data that will help us improve the service, such as the amount of storage you are consuming on our servers, user-agent information sent in HTTP headers, or overall usage patterns. In rare cases, we may examine metadata such as file names or synchronization client state in order to understand how the service is performing.

We occasionally have third-party agents, subsidiaries, affiliates, and partners that perform functions on our behalf, such as marketing, analytics, credit card processing, shipping or stocking orders, fraud protection, etc. These entities have access to personal information only to the extent needed to perform their functions. They are contractually obligated to maintain the confidentiality and security of that personal information and are prohibited from using that information for any other purpose.

If you provide information to us for the purpose of making it public (for example, on a mailing list, blog, or forum that we operate), we cannot control what other parties may do with that information once it is public. Please be careful about what you disclose and do not post any information that you expect to keep private.

We may provide aggregate, anonymous statistical information derived from information we collect to other organizations or to the public. Any information we share in this manner will not identify you personally.

We may also use or disclose personal information or Customer Data if required to do so by law or in the good-faith belief that such action is necessary (a) to conform to applicable law or comply with legal process served on us or the Website; (b) to protect and defend our rights or property, the Website or our users, or (c) under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Website, or the public. In cases where we must disclose personal information or Customer Data, we will send email to the address registered to any accounts affected by that disclosure.


How long do we retain the information we collect?


Most information we collect may be stored indefinitely. If you provide your credit card information, we do, of course, transmit the entire credit card number to the appropriate credit card company during order processing using commercially reasonable encryption methods. In addition, we will store the expiration date and last four digits of the credit card number in case you contact us with a billing question or we need to apply a refund or credit. We do not store the full credit card number or the card security code you enter in the payment form.

We maintain backups of Customer Data to recover from hardware failures or other problems. These backups are not kept longer than six months.


What steps are taken to keep personal information and customer data protected?


We are committed to protecting your personal information and Customer Data. We use a variety of technologies and procedures to help protect your personal information and Customer Data from unauthorized access, use, or disclosure.

Personal information we collect or receive and Customer Data you upload are stored in protected operating environments that are not available to the public and, when transmitted, are protected using strong cryptography. Our public-facing servers are periodically reviewed for known security issues by a third party.

We limit access to your personal information or Customer Data to only our employees and third parties who need access for purposes described in this Privacy Policy. They are contractually obligated to maintain the confidentiality and security of that personal information, are prohibited from using that information for any other purpose, and are subject to disciplinary action, including possible termination and civil and/or criminal prosecution, for failing to do so.

If a password is used to help protect your accounts and personal information and Customer Data, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always log out before leaving a Website or service to protect access to your personal information and Customer Data from subsequent users.

While we use reasonable security measures to safeguard your personal information and Customer Data once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. You should know that no company, including Call Recorder App, can fully eliminate security risks associated with personal information or Customer Data. Accordingly, Call Recorder App cannot ensure or warrant the security of any information you transmit to us on our Sites.


Is information collected from children?


We do not sell or ship any items ordered through this Website directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Website only with the involvement and consent of a parent or guardian and should not submit any personal information to us. Our Website is not intentionally targeted to children under the age of 13.


Changes to this Policy


As our company and Website continues to develop, we may add new services and features to our Website or products. If these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy periodically in case you missed any changes to the Privacy Policy.


Opt-Out and Correction Procedures


If you have previously opted to subscribe to a mailing list, you may always opt-out of receiving future e-mail messages and newsletters by ending your subscription. Unsubscribe instructions are located within each newsletter and on our website, or you may contact our Customer Service Department.

We will help you to correct or update personal information that you have previously provided to us. To do so, you can access, correct, and update certain personal information that you have provided to us by emailing [email protected].

Questions regarding this statement should be directed to [email protected].


Unsolicited Idea Submission Policy


The most powerful tool that we have in our effort to make our products better is the feedback from our users. This means you! We encourage folks to send us bug reports, questions, and ideas about how to make our existing products fit their needs more closely. While we also encourage folks to send us their ideas about new products, we must make it clear that any product idea submitted to Call Recorder App, either by word of mouth, email, telephone, or other means immediately becomes the property of Call Recorder App. This means that if we develop your idea or an idea similar to yours, you will not be compensated, and it also means that we can use the idea for any purpose, including giving it away.